TECHNICAL CERTIFICATION TRAINING

Professional training for technicians and installers

Technicians working at EPIC hardware benches during a training session

Tech training for technicians

Audio Enhancement is pleased to invite technicians to be professionally trained on the hardware used in EPIC (Education Paging & Intercom Communications) System®. This training will help you master the new products that are changing the way schools enhance the learning environment with networked technologies.

These multi-day courses offer attending technicians the opportunity for hands-on learning of EPIC hardware, device installation, setup, and troubleshooting. Participants will not be programming or configuring any devices in the EPIC Hardware & Installation Certification Course.

Reseller technicians must pass the hardware and installation course in order for their company to install Audio, SAFE System, VIEWpath and EPIC System or attend an "EPIC Programming & Commissioning Certification" course.

Schedule

EPIC Hardware & Installation Certification Course

Utah 2026 Schedule:

  • November 3rd - 4th

Utah 2027 Schedule:

  • April 6th - 7th

  1. Day 1, 8:00 AM - 5:00 PM

    • Classroom Hardware Components
    • EPIC Kiosk, Server, Paging Mic
    • EPIC System End-User Controls
    • Teacher Screen
    • Roles Management
    • Basic Networking
    • Troubleshooting
    • VIEWPath Cameras

  2. Day 2, 8:00 AM - 5:00 PM

    • Audio Assembly Lab
    • SAFE System Lab
    • EPIC System Lab
    • 70V Paging Lab
    • Review
    • Hardware Fix-it Lab
    • Practical Test

EPIC Programming & Commissioning Certification Course

Utah 2026 Schedule:

  • September 22nd - 25th
  • December 1st - 4th

  1. Day 1, 8:00 AM - 5:00 PM

    • Audio Enhancement Introduction/Review
    • Introduction to EPIC System Intercom, Paging, and Bells
    • EPIC Devices and Network Overview

  2. Day 2, 8:00 AM - 5:00 PM

    • EPIC System Head-End Adding Hardware
    • Commissioning
    • EPIC Event Engine
    • EPIC Map and Schedule

  3. Day 3, 8:00 AM - 5:00 PM

    • EPIC Event Engine
    • Troubleshooting and Logs
    • VIEWpath, VIEWpath Live, and District View
    • 3rd Party & EPIC Accessories

  4. Day 4, 8:00 AM - 12:00 PM

    • Review
    • Practical Fix-it Lab
    • Written Test
    • Troubleshooting Test
    • Multiple Choice Test

Accommodations

Audio Enhancement headquarters building in West Jordan, Utah

Logistics

Audio Enhancement HQ 9858 S Audio Drive West Jordan, UT 84081

800.383.9362

SpringHill Suites by Marriott, South Jordan

Accommodations

SpringHill Suites by Marriott (opens in a new tab) 11280 S River Heights Drive South Jordan, UT 84095

385.770.7200

  • Lunch will be provided during the seminar.
  • Participants are responsible for their own hotel, flight, and transportation.

Required Items

  • Mini Flathead Screwdriver
  • Wire Strippers
  • Windows-based laptop with Ethernet Port or dongle

For questions and pricing, please reach out to us at Trainings@AudioEnhancement.com

Limited Space Available, Sign Up Now!

Step 1 of 2

ONLY select Level 2 if attendees have attended Level 1 Training.